Terms & Conditions

TERMS OF SERVICE

Effective Date: 1st August 2025

1. Ownership of Site
E-Matrix ("we," "us," or "our") owns and operates the website www.ematrix.in ("Site"). All content, features, and functionality (including logos, trademarks, and product listings) are the exclusive property of E-Matrix, located at *No 86, Ranga Complex, Dr. Rajendra Prasath Road, 100 Feet Road, Gandhipuram, Coimbatore, Tamil Nadu, India - 641012*.

2. Copyright & Intellectual Property
All material on this Site (product images, descriptions, software, graphics, etc.) is protected under Indian copyright law and international treaties. Unauthorized reproduction, distribution, or modification of Site content is strictly prohibited.

3. Liabilities & Responsibilities

• Product Sales: We sell laptops, desktops, servers, networking products, and related spare parts ("Products"). Product warranties are provided by manufacturers; E-Matrix acts as a reseller.
  if it is mentioned as store warranty you can cliam from with store policy.
• Accuracy: Product specifications/pricing are subject to change without notice. We are not liable for typographical errors.
• Limitation of Liability: E-Matrix shall not be liable for indirect damages (e.g., loss of data, profits) arising from Product use or Site access.
• Third-Party Links: We are not responsible for content on external sites linked from our Site.

4. Requirements for Using the Store

• Users must be ≥18 years old and legally competent to enter binding contracts.
• Accurate personal/contact information must be provided during purchases.
• Prohibited conduct: Fraudulent transactions, hacking attempts, or bulk-scraping Site data.

5. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of revised Terms.

6. Termination of Contract
We may suspend or terminate your access to the Site/services without notice if you breach these Terms. Users may terminate their account by ceasing Site use and settling pending transactions.

7. Governing Law & Dispute Resolution
These Terms are governed by Indian law. Disputes will be subject to the exclusive jurisdiction of courts in Coimbatore, Tamil Nadu. Consumers may file grievances under the Consumer Protection Act, 2019.

8. Contact Information
For questions or legal notices:

• Address: E-Matrix, No 86, Ranga Complex, Dr. Rajendra Prasath Road, 100 Feet Road, Gandhipuram, Coimbatore, Tamil Nadu - 641012
• Email: ematrix.india2018@gmail.com
• Phone: +91 98430 89998